Fidelity of Scale...
It's Our Promise!
PROUDLY MADE IN THE USA
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Located in Tuskegee, Alabama, Showcase Miniatures, a premier railroad model kit and manufacturing company, has provided highest quality model railroad accessories since 1995. Our products are produced to exacting degrees, using tried and true manufacturing methods, as well as new state of the art processes.
Walter Vail is Showcase Miniatures' current designer and producer of models and kits. As a young boy many years ago, and not being able to afford to dash out and buy the latest toy, Walter started making his own toys. And now today, he continues to make his own toys and contributes his talents to Showcase Miniatures. Walter has designed many models and kits for companies such as C-in-C Soft Metal Casting, GHQ, FASA and Ral-Partha. His talents were featured in FineScale Modeler Magazine in 1986 exhibiting his techniques of scratch building tiny science-fiction models. We know you will enjoy the products from Showcase Miniatures as they reflect this exceptional talent in fidelity of scale.
Hi Debbie, Thank you for keeping me informed on my order. It arrived in excellent condition as promised. Showcase Miniatures should be a model, no pun intended, of how many businesses should operate. From ordering to shipping. This applies to all types of businesses not just the hobby business. Having top quality products is a huge plus. As a forty-one year retired Quality Assurance manager/supervisor, I’m impressed that you are one of the few companies that still implement a true customer service attitude. Customer service and quality products will always attract and keep customers coming back, Showcase Miniatures have both. Best regards and keep up the great work ethics, RG, California
Hello Debbie and Walter, I have already ordered a second time from you and I am very satisfied with the models. Shipping to Germany was quick and without any problems. The instructions are easy to understand and the level of detail is just amazing! The parts fit together neatly and it's just fun to build your models. Sincerely, Ulrich S. From Germany
Hi Debbie, I received my order, and your efficiency is impressive. I've been in the hobby for a long time, and your products are really nice. Thanks Again, Mark U., San Diego, CA
Hello Debbie, I wanted to take a moment to thank you for the exceptional customer service. By far your commitment to customer service is among the best in the MRR hobby.
I look forward to doing business with Showcase Miniatures in the future. Nathan H., Des Moines, IA
Wow! I am taking the time to express my "shock and awe" at how impressed I am with your company and the entire order process! First, your website was easy to use...very sophisticated for a small company. Secondly, order placement was easy...and that little trick you pulled at the end was amazing...never seen that before with any small company. How did you know I needed those Woodland Scenics checker players for my dock? That was cool! Thirdly, you not only supplied a tracking number, you tracked it every step of the way for me! You are simply the most impressive "mom and pop" operation I've ever dealt with. C. Stewart, Norton Shores, MI
THANK YOU - you must be the most congenial vendor persons in the US Model Train Market (and I have been modeling for over 20 years) and Showcase Miniatures responsiveness to emails is second to none. Kevin W. Arizona
Just received my order today.... thank you and I'm very happy with the relay boxes and pole relays. It will really add authenticity to my HO operations. I commend you on your products, and I am sure I will be a repeat customer! Ken Draper
Wanted to leave a word about how pleased I am with your business and the Showcase Miniatures I have purchased. Your service is great and the Showcase products are even better. They have fantastic detail assembly, easy and accurate parts fit great, they paint good. I’m just a happy customer that appreciates when there is a no issue order. It makes the hobby more fun. Thanks, Doyle (an Ebay customer)
I am seriously impressed by the quality of your kits. The castings are highly detailed and the etchings nicely crisp. And your instructions and packaging are exemplary. Well done! I shall really enjoy building these three loco kits. This has been a very positive experience for me, buying from you. P. Copleston, Launceston, UK
Hi. I just wanted to thank you for your excellent service with my recent order. Arrived in the UK quicker than most domestic orders and beautifully packed. I was extremely impressed by your service and now that I have had time to examine the items that I bought, I can say that I'm equally impressed by their quality. Thank you so much. P. Townsend, U.K.
I just wanted to express my appreciation of you (Debbie), Walter and Showcase Miniatures. You people are amazing and have set an industry standard that no one can compare with. Your customer service is an example of text book customer service defined! The attention to detail within the whole company makes it my favorite shopping experience. The quality of models is the best in the industry and if there is a problem you will correct it, sometimes before I even know there is a problem. I have put together several kits from almost every manufacturer and I have been modeling for 49 years, you people are The Best! P. Tuffield
Showcase Miniatures has taken fine-scale modeling to a new level. Walter Vail is producing some of the best models I have ever seen. I had a very enjoyable time building the Fort Davis post office kit in HO scale. The instructions were easy to follow and the customer service from Debbie Vail was extremely helpful. She and the kind folks with Showcase Miniatures want to help you make the best model you can create. I was impressed with the finished product and this model is now a “showcase” on my Dixie Railroad. The details are amazing and it looks like nothing else on any other model railroad I know. The only change I made was the location on the sign as my layout is set in South Carolina, not Alabama. I look forward to building other kits from this fine company and placing them on my layout. Mike Conley, Marion, NC
I have been around photo-etching and soft-metal casting for decades and I am very impressed with the products I have purchased! The casting process used produces a superior part and the PE is first-rate. I will be buying more, as I complete my N scale layout. This IS the good stuff, folks!! They provide superior customer service, too. D. Pye, Las Vegas, NV
I don`t know how you do it, but the items are astonishing. Matter of fact it`s the best n-scale parts I have seen, down to the micro details, it`s flawlessly. I am very pleased. By the way, it fit perfectly. Easy to use web side, friendly, effective service and quick shipment. C. Robert, Norway
Thanks for the quick shipment. Just wanted to pass along how delighted I have been with the experience of ordering from you folks. And the item I ordered was even more detailed and suitable for my project than I had anticipated. Great product, great service, good people! Thanks! Phil J., MI
While working on a utility pole project, I found Showcase Miniatures through a Google search. They make very clean castings of transformers, fuse, power grid parts and utility pole kits. The prices of the products are very reasonable, and the shipment comes fast. Great castings and fine details! Viewing Showcase Miniatures website was a pleasure. The site is very user friendly." J. Kurilec, Berea, OH
When I order from a company the first time, I usually try to investigate them if possible. Even though I have a small layout compared to many, I want quality product at a fair price. When reading the reviews for your company I found primarily positive comments, and after placing an order, I found them to be quite accurate. The quality of the products I received is excellent and my order arrived a day earlier than projected. What a concept !! (grin) Having been in the retail business myself, I am aware of how demanding and non-forgiving the public can be. So this is just a note to let you know how much your (all of you) efforts are appreciated. It is so great to do business with an organization that delivers what is expected, and more! FYI - your personal. hand written note on the bottom of my packing slip is “really cool!!” Way to Go!! Respectfully. L. Raper, Bridgewater, IA
"The customer service is great, just like the products, both go hand-in-hand. We are so glad we found Showcase Miniatures for our trackside detail needs." -William S
I just want to let you know how pleased I am with your products. They have such detail and look fantastic when completed. I do believe they are the best available. Please keep up the good work and I look forward to your new releases. J. Van Zandt, TX
My package came today, I can't believe how detailed your products are, they are definitely top of the detail market, thanx. R. Bishop, Van, WV
Outstanding products! Customer service is absolutely as good as it gets! J.C., OK
"The way the kits have been designed are a custom modelers dream. All are modular, and play nice with each other. The variations are endless! Very clean, no flash, fit together excellently. The customer service with Showcase has no comparison. You won't find better folks." R.G., Blue Ridge, Virginia
"WOW, I have never seen such crisp and concise die casting since my days as a computer socket design engineer, but those were molded plastics and super-fine metal stampings! I'm no stranger to what's involved, but these are by far the best I've seen!!!... JG Jr., Elkton, Maryland
"I received my order today and I am blown away by the detail and precision that you have been able to produce in these tiny models". J.S., Boston, Mass.
"First time doing business with Showcase Miniatures and to say the service was outstanding would be a major understatement! I received my Deloney Barn and immediately was impressed by the packaging and the caution for younger children, but what caught my true first impression of beyond excellent customer service was that I left a voice mail with Debbie describing how I was missing the plan sheet. Without hesitation she responded back, and shortly thereafter I received an email from Walter Vail with the drawing. Walter Vail and Debbie are truly two OUTSTANDING PEOPLE in your company and I will not hesitate to do business in the very near future". S. H., Parker, Colorado
"I do have to say, having being in the customer-service industry for 37+years (restauranteur and, now, auto sales), the customer service I have received from you/ya'll is absolutely stellar!...and the quality of the product is beyond compare"...B. A., Alabama
Many of the products we produce require assembly, painting or glueing. In the process of building our models we hope that you use proper caution and precautionary measures. If for some reason you are planning on trimming or modifying our models please work safely with tools and materials. The products contained in your order are made of soft metal, plastic resin and/or plywood. When sanding plywood or soft metal be sure to properly clean up when you are finished. Keep your models and related hobby tools stored in a safe place that can not be easily accessed by children.
The models and kits produced by Showcase Miniatures are intended for model builders 15 years and older.
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